Accompanied Viewings

ALL viewings with Campbell’s are accompanied.

If you have entrusted us with a set of keys, we never simply hand them over and let a buyer into your property on their own. It’s amazing that some agents still continue to do this knowing the security risks involved, apart from completely missing out on the most basic method of discovering the buyer’s thoughts during a viewing and addressing their immediate questions.

We arrive at your property early to ensure everything is ready for the buyers. We’ll already have had a conversation with you about whether you’re happy to let us take care of any last minute preparations for the viewers. For example, if you are at work at the time of the viewing, we can go around opening or closing curtains depending on the time of day, fluffing the sofa cushions, turning on the lights and generally familiarising ourselves with your property’s features once again. It’s even been known for us to wash up if someone wasn’t expecting a viewing and dashed off to work early that morning without doing it. However, we do have to draw a line so please don’t leave the hoover or the duster out for us!

Once the viewing is complete we lock up securely. Every viewing is followed up within 48 hours to find out what the buyer thought of your property. Whatever the feedback, positive or negative, we share it with you and talk through any issues that may need addressing in light of the buyer’s comments. Campbells make a point of finding out what the buyer’s expectations are and carefully, so when they view a property they are well prepared.

We do this with each and every buyer who views your home until we have secued you an offer.

If you want to know more about how we conduct our viewings then please ask:
 

Call 01327 878926